Imagining a situation from someone else’s point of view is a powerful skill to develop.
It builds empathy and emotional intelligence and helps the person you are talking to feel that you understand them.
All too often people in business only approach things from their perspective and don’t think about the perspective of others.
So, for the next week take a few moments before you meet with a client, your boss, a colleague, someone you lead or even a family member or friend and ask yourself some of the following questions:
- Is what we are going to discuss as important for this person as it is for me?
- What outcome could they want?
- What questions might they ask?
- How am I coming across to this person, how do I sound and look to them?
- How am I making them feel?
By taking a minute to do this, people will feel that you really understand them.